Went to Royal Marsden to try and find help dealing with side effects. Not long to wait in Outpatients – Good – not so good is the hospital’s conveyor belt system. Nurse calls you – shows you in to consulting room. Then shuts door and leaves you there alone, to wait. No idea how long, but in Chelsea I was going crazy after 30 mins,so went to find out why I had been forgotten. Receptionist said brightly “not long” and didn’t get it, but it’s a nasty way to treat us. Same system now at Chelsea and Sutton. Grab something to read whilst you wait. Otherwise, you end counting cracks on the ceiling.

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