Words can mean a lot. But the language professionals use when talking to us needs an overhaul I am fed up with "just a scratch". No - I want to scream. Uttering that platitude usually means a painful dig as a nurse remembers to say this, but hasn't been taught how...
Humour
When ‘Spine’ goes wrong – or how the NHS mucks up appointments
What is 'Spine'? This is not the bones that hold us up, but an NHS system. Did you know that the NHS has one? It's their name for the 'bright' idea for storing our info, and as far as I can makeout, is responsible for mess-ups like sending appointment letters that...
Non-PC thoughts on NHS forms
By the time I stood outside the door, trying to work out if this was correct place for me, it was almost too late. In these days of PC correctness, the simplest action can be fraught with danger. I daren't even say "God Bless" to someone, in case I offend. Today,...
Who would YOU like to throw an Axe at?
Who could be first to get this? Have just come off the phone from Dept. Health's Press Office. It's a dinosaur, just like the rest of the outfit. Thought I had better find out what pearls of wisdom Jeremy Hunt had spouted at the Britain Against Conference last week...
How to deal with Drunks in A & E
Winter is party time - which brings problems for A & E As if A & E departments didn't have enough problems, they often have to mop up and treat drunks, who cause disruption all around. Now comes news that the NHS has earmarked £300,000 to fund so-called “drunk...
Understanding NHS Jargon
The NHS speaks a language of its own Whenever I phone to make an appointment at London hospitals, I am asked "do you want an Interpreter?" I am ofen tempted to say yes, as the NHS seems to speak a language of its own. Doctors and Nurses have their own...