How to re-book a cancelled appointment

NHS blames us for appointments’ debacle If you see a notice like this on the Outpatients wall, take it with a pound of salt and cynicism. This is all part of the NHS culture; often far from the truth.  Recently I was part of an NHS committee; it was fairly high...

Devious ways to get an NHS appointment

NHS waiting lists getting longer Your illness is important to us.  All our doctors and nurses are busy attending to other patients.  You will be attended to as soon as someone becomes available.   Patients can feel they are dealing with ‘call centre...

Making a useful New Year Resolution

Everyone makes Resolutions at this time of year – so I’m making a useful one Had a ‘light bulb’moment when I lost my temper with the surgery, and got a long-delayed appointment within two weeks.  So my New Year’s Resolution is simple:  to...
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